Full refunds are given 31 days or more prior to reservation start date. 50% refunded 31-14 days prior to reservation start date. No refunds 14-0 days prior to reservation start date. No refunds are given for early returns.
We operate by appointment only. Our delivery/return hours are 9:30am-6pm. We offer free airport/hotel pickup during business hours. We will contact you to schedule your vehicle delivery prior to arrival. For a fee of $125 we offer after hours pickups/drop offs on a case by case basis, this must be scheduled at least two days in advance, please contact us to schedule this service.
All returns are done at our facility 5451 Laona Drive Anchorage, AK 99518.
No smoking or vaping allowing in vehicles.
No gas cans are allowed inside the vehicle cabin.
Travel is only permitted on DOT maintained roads. Traveling through deep mud, crossing rivers/streams, large boulders, and glaciated areas is strictly forbidden.
Upon vehicle inspection, you will be held liable for any damage resulting from travel in unmaintained or off-limit areas.
We charge a $250 road fee for traveling down the Denali Hwy or McCarthy road due to long unpaved road conditions.
We ask that the vehicle is returned in clean condition. If the vehicle requires excessive cleaning beyond the norm, we charge a $150 cleaning fee.